FAQ


Do you hold dates without a deposit or signed contract?

The date is only reserved once we receive the deposit and signed contract. Due to the large number of enquiries we receive we will not be able to guarantee that we will notify you if another couple enquires or books the same date that you have enquired about. Therefore, to avoid disappointment please reserve the date with us as soon as you know you want us to be part of your day!


Can we meet you?

Absolutely YES! We want to meet YOU! We are based in Holland Park, QLD, Australia and welcome you to have a cuppa with us. Get to know each other and have a browse through our work and sample albums. If meeting us in person is difficult, we can skype or face time which is awesome too!


How many images do we receive? And do we receive the digital images in high resolution?

We aim to tell the complete story of your day so we do not put any limits to how many photos we take on the day, and we want to make sure the images we provide you are beautiful so the images do go through a selection process. The amount of images received varies from wedding to wedding, however you can expect somewhere between 700-1000 images for a 10 hour wedding coverage. We provide you all the images in high resolution on a beautiful personalized wooden USB key.


When will we receive our photos?

We usually share a couple of sneak peeks on our facebook page and instagram a couple of days after the wedding. It generally takes us about 4-6wks to deliver your full set of images.


What are your travel fees?

For weddings within 2 hrs of Brisbane CBD there is no extra travel fee. We love traveling and documenting weddings in all parts of this beautiful world, so please don’t hesitate to contact us if you plan to have your wedding outside of this travel distance, interstate or even overseas…we are more than happy to work out an arrangement that would be affordable.


 

Do we need to provide you a meal on the day?

We work very hard through the day and get very hungry, so if you could include us in your meal plans it would be so greatly appreciated.